![]() ![]() I’m afraid I’m not qualified to answer these type of questions, or I’d be happy to. It just grills me that support seemed to see the $$$ I lost and said “Not our fault” before I got a chance to provide any of this info :\ Well I guess that isn’t fair to ask, I apologize Support advised this was not an issue on their end, however in your opinion, would you say that appears to be a server issue that is getting too many requests? I provided the attached screenshots demonstrating the site and desktop app glitching, provided an explanation of HTTP Error Code 429 “Too many requests” being an issue by the remote server being busy (or more specifically the API rate-limit value being exceeded by requests… like a DOS attack), and when I asked if Ketevan agreed with me he threw his hands in the air: So I wasted my time tonight providing chat support with evidence that my D/C issues are a symptom of the ongoing DOS attack (or should I say Ignitions decision not to fix it), and the support person Ketevan who was honestly nice and helpful enough, had the NERVE to clarify to me that todays D/C event was different than a previous / 500x more expensive D/C issue.
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